This was a professional service - probably rendered with the thought of your repeat business - and he should stand behind his work.
The secret of a finance company's success is repeat business.
But from what I can tell, the repeat business is lower than they would like to see.
Because the industry depends on repeat business, the companies try to regulate themselves.
What percentage of your work comes from repeat business or referrals?
And, he says, about 60 percent of it is repeat business.
"Moving companies are not looking for repeat business," he explained.
Our focus is to create a safe environment and establish a repeat business.
During the 1920s a large part of the hospital revenues was from repeat business.
"A lot of it is repeat business - people who I've sold to before," he said.